While we do our best to ensure that items are packaged as safely as possible so that they make it to you in the best possible condition, accidents during transit or delivery do sometimes occur unfortunately.
In the event you receive an item that has sustained damaged during transit we ask that you CONTACT US within 48 hours of receipt to notify of us the issue so we have the best chance at getting you a replacement!
When writing in please provide the shipment number and the specific items that sustained damage, as well as brief description of the damage. You may be asked to send in a couple pictures of the item in question so we can document the damages for our shipping provider or warehouse staff.
When sending in pictures of comics please ensure that the items are completely removed from any bags and boards/packaging so the damage can be clearly seen.